Frequently Asked Questions
What types of products do you offer?
We offer a wide range of household products through our Qatar-based online shopping website, including premium kitchenware, stylish home decoration, cleaning supplies, and home accessories. Explore our collection for high-quality home essentials like kitchen racks, dish racks, foldable storage, and kitchen cabinets, all at the best prices.
Do you offer customer support?
Yes! Our customer support team is ready to assist you with any inquiries regarding orders, shipping, returns, or product details on our e-commerce platform.
Call or WhatsApp: +974 59959535
Email: info@homesouq.qa
Do you offer discounts or promotions?
Yes! We frequently offer special discounts, seasonal sales, and exclusive promotions on our online website. Visit regularly to stay updated on the latest deals for home improvement products.
What are your delivery and payment options?
We provide fast and reliable delivery across Qatar, usually between 24–48 hours. Free delivery is available on orders above QAR 39. For payments, we accept Cash on Delivery (COD), credit or debit card payments, and Fawran (instant bank transfer), ensuring a secure and convenient shopping experience.
Is it safe to shop from your website?
Absolutely! Our online shopping platform is 100% secure, user-friendly, and trusted by customers across Qatar. We are proudly Theqa-certified, ensuring our e-commerce website meets the highest standards of digital trust and customer protection. We also offer safe payment options, clear return policies, and friendly support, so you can shop with complete confidence.
Can I change or cancel my order after placing it?
Yes! You can request changes or cancellations before your order is processed. Please contact our customer support team for quick assistance.
Call or WhatsApp: +974 59959535
Are your products guaranteed for quality?
Yes! All our home essentials and household products are carefully selected and meet the highest standards for durability, performance, and customer satisfaction.
